Error 500 while opening erpnext

hi there i have probem with erpnext
when i enter my erp domain in my chrome and mozila erpnext runs well without any problem but in some devices that use the same version of chrome or mozila it get error 500 with this log
Traceback (most recent call last):
File “apps/frappe/frappe/website/”, line 18, in get_response
response = renderer_instance.render()
File “apps/frappe/frappe/website/page_renderers/”, line 78, in render
html = self.get_html()
File “apps/frappe/frappe/website/”, line 512, in cache_html_decorator
html = func(*args, **kwargs)
File “apps/frappe/frappe/website/page_renderers/”, line 95, in get_html
html = self.render_template()
File “apps/frappe/frappe/website/page_renderers/”, line 232, in render_template
html = frappe.render_template(self.source, self.context, safe_render=safe_render)
File “apps/frappe/frappe/utils/”, line 88, in render_template
return get_jenv().from_string(template).render(context)
File “env/lib/python3.10/site-packages/jinja2/”, line 1301, in render
File “env/lib/python3.10/site-packages/jinja2/”, line 936, in handle_exception
raise rewrite_traceback_stack(source=source)
File “”, line 65, in top-level template code
File “apps/frappe/frappe/templates/web.html”, line 1, in top-level template code
{% extends base_template_path %}
File “apps/frappe/frappe/templates/base.html”, line 70, in top-level template code
{% block content %}
File “apps/frappe/frappe/templates/web.html”, line 72, in block ‘content’
{{ main_content() }}
File “env/lib/python3.10/site-packages/jinja2/”, line 393, in call
return, *args, **kwargs)
File “env/lib/python3.10/site-packages/jinja2/”, line 777, in _invoke
rv = self._func(*arguments)
File “apps/frappe/frappe/templates/web.html”, line 15, in template
{% block page_container %}
File “apps/frappe/frappe/templates/web.html”, line 30, in block ‘page_container’
{%- block page_content -%}{%- endblock -%}
File “”, line 76, in block ‘page_content’
File “env/lib/python3.10/site-packages/jinja2/”, line 387, in call
return __self.format_string(fmt, args, kwargs, __obj)
File “env/lib/python3.10/site-packages/jinja2/”, line 374, in format_string
rv = formatter.vformat(s, args, kwargs)
File “/usr/lib/python3.10/”, line 165, in vformat
result, _ = self._vformat(format_string, args, kwargs, used_args, 2)
File “/usr/lib/python3.10/”, line 174, in _vformat
for literal_text, field_name, format_spec, conversion in
ValueError: expected ‘}’ before end of string
any help?