Error in database backup

{‘retry’: 0, ‘log’: <function log at 0x7f6e82fb4758>, ‘site’: u’site1.local’, ‘event’: None, ‘method_name’: ‘’, ‘method’: <function backup_files_and_notify_user at 0x7f6e82f3c848>, ‘user’: u’’, ‘kwargs’: {‘user_email’: u’’}, ‘async’: True, ‘job_name’: u’’}
Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/utils/”, line 95, in execute_job
File “/home/frappe/frappe-bench/apps/frappe/frappe/desk/page/backups/”, line 85, in backup_files_and_notify_user
header=[subject, ‘green’]
File “/home/frappe/frappe-bench/apps/frappe/frappe/”, line 436, in sendmail
inline_images=inline_images, header=header)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/”, line 70, in send
email_account = get_outgoing_email_account(True, append_to=reference_doctype, sender=sender)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/”, line 70, in get_outgoing_email_account
File “/home/frappe/frappe-bench/apps/frappe/frappe/”, line 323, in throw
msgprint(msg, raise_exception=exc, title=title, indicator=‘red’)
File “/home/frappe/frappe-bench/apps/frappe/frappe/”, line 309, in msgprint
File “/home/frappe/frappe-bench/apps/frappe/frappe/”, line 282, in _raise_exception
raise raise_exception(encode(msg))
OutgoingEmailError: Please setup default Email Account from Setup > Email > Email Account

==>Please add email account as system required

1 Like

already did… i just forgot to check the outgoing email default…
but i cant access the link sent to my email… how can access it…

This i s the links that has been sent to me but i cant access it.


Please use following links to download file backup.

Public Files Backup: http://site1.local/backups/20180117_113210-site1_local-files.tar

Private Files Backup: http://site1.local/backups/20180117_113210-site1_local-private-files.tar

i got it… Thank you for the help :smile:

1 Like