Error in the Email Digest it does not sent - V12

youssef · October 8, 2019, 8:44am

Hello all
There is an error in the Email Digest it does not sent and I have this error log:

 {'method_name': 'erpnext.setup.doctype.email_digest.email_digest.send', 'log': <function log at 0x7fdb4dbae598>, 'retry': 0, 'is_async': True, 'user': 'Administrator', 'kwargs': {}, 'job_name': 'erpnext.setup.doctype.email_digest.email_digest.send', 'event': 'daily', 'method': <function send at 0x7fdb4d8c70d0>, 'site': 'accounting.amhgroup.com.sa'}
Traceback (most recent call last):
  File "/home/frappe/frappe-bench/apps/frappe/frappe/utils/background_jobs.py", line 99, in execute_job
    method(**kwargs)
  File "/home/frappe/frappe-bench/apps/erpnext/erpnext/setup/doctype/email_digest/email_digest.py", line 788, in send
    ed_obj.send()
  File "/home/frappe/frappe-bench/apps/erpnext/erpnext/setup/doctype/email_digest/email_digest.py", line 57, in send
    msg_for_this_recipient = self.get_msg_html()
  File "/home/frappe/frappe-bench/apps/erpnext/erpnext/setup/doctype/email_digest/email_digest.py", line 102, in get_msg_html
    frappe.throw(_("No items to be received are overdue"))
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 360, in throw
    msgprint(msg, raise_exception=exc, title=title, indicator='red')
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 346, in msgprint
    _raise_exception()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 315, in _raise_exception
    raise raise_exception(msg)
frappe.exceptions.ValidationError: No items to be received are overdue

Installed Apps
ERPNext: v12.1.6 (version-12)
Frappe Framework: v12.0.16 (version-12)

Thanks in advance

clarkej · October 9, 2019, 2:29am

What you might try Search results for 'erpnext.setup.doctype.email_digest.email_digest.send' - ERPNext Forum

youssef · October 9, 2019, 10:35am

Thank you
I looked at the search but found nothing similar to this problem :

frappe.exceptions.ValidationError: No items to be received are overdue

https://discuss.frappe.io/search?q=No%20items%20to%20be%20received%20are%20overdue

Is it a bug or an error in a setting?

clarkej · October 9, 2019, 12:05pm

Yes probably a bug, please report this on github

Why throw that error here should be reviewed I think.

github.com

frappe/erpnext/blob/develop/erpnext/setup/doctype/email_digest/email_digest.py#L99


      
          	def get_msg_html(self):
          		"""Build email digest content"""
          		frappe.flags.ignore_account_permission = True
          		from erpnext.setup.doctype.email_digest.quotes import get_random_quote
          
          
		context = frappe._dict()
          		context.update(self.__dict__)
          
          
		self.set_title(context)
          		self.set_style(context)
          		self.set_accounting_cards(context)
          
          
		if self.get("calendar_events"):
          			context.events, context.event_count = self.get_calendar_events()
          		if self.get("todo_list"):
          			context.todo_list = self.get_todo_list()
          			context.todo_count = self.get_todo_count()
          		if self.get("notifications"):
          			context.notifications = self.get_notifications()
          		if self.get("issue"):
          			context.issue_list = self.get_issue_list()

youssef · October 9, 2019, 6:16pm

I think the problem is a little more complicated
Because I turned off (Purchase Orders Items Overdue) and i save and then pressed send now, it showed me that it sent the e-mail, but after a short time the entire system stopped and it was showing this message:
Annotation%202019-10-09%20212132

then i use sudo supervisorctl restart all to make it work again.

Thank you

clarkej · October 9, 2019, 6:23pm

Well yes to resolve any problem or say a prospective bug, the steps are first to replicate it in order to be able to define it?

youssef · October 9, 2019, 6:37pm

that’s right
In the first case I select all the options as in the picture

Annotation%202019-10-09%20214319

Then when I press send and does not send email and I get this error: No items to be received are overdue

In the second case I remove the option as in the picture
Annotation%202019-10-09%20214333
I press send, then it sends the email and the system stops working with this message

Annotation%202019-10-09%20212132

I have put the problem on GitHub
https://github.com/frappe/erpnext/issues/19272

clarkej · October 9, 2019, 6:52pm

Thanks for reporting this - one question, what is the name description of the NONE resource referred to here?

Not found : The resource you are looking for is not available

Please translate to English the name details here thanks!

youssef · October 9, 2019, 7:03pm

The translation is :
User None does not exist
or User does not exist
Because the message appears as in the picture even if I use the program in the English version.

thank you

youssef · October 26, 2019, 2:26pm

Is there any update for the problem?

lasalesi · December 5, 2019, 9:35am

Hi all,
any updates on this? We see the same error - which as far as I can see is actually obsolete…

frappe.throw(_("No items to be received are overdue"))

Traceback (most recent call last):
  File "/home/frappe/frappe-bench/apps/frappe/frappe/utils/background_jobs.py", line 99, in execute_job
	method(**kwargs)
  File "/home/frappe/frappe-bench/apps/erpnext/erpnext/setup/doctype/email_digest/email_digest.py", line 788, in send
	ed_obj.send()
  File "/home/frappe/frappe-bench/apps/erpnext/erpnext/setup/doctype/email_digest/email_digest.py", line 57, in send
	msg_for_this_recipient = self.get_msg_html()
  File "/home/frappe/frappe-bench/apps/erpnext/erpnext/setup/doctype/email_digest/email_digest.py", line 102, in get_msg_html
	frappe.throw(_("No items to be received are overdue"))
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 360, in throw
	msgprint(msg, raise_exception=exc, title=title, indicator='red')
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 346, in msgprint
	_raise_exception()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 315, in _raise_exception
	raise raise_exception(msg)
frappe.exceptions.ValidationError: Keine zu übergebenden Artikel sind überfällig

There is no point in throwing this error, right?

youssef · December 5, 2019, 11:07am

Actually I looked inside the code but I couldn’t get to the cause of the problem.

youssef · December 16, 2019, 11:00am

Hi, is there any clue to walking through this error and fix it?

Vicky1 · May 8, 2020, 10:15am

Any Update regarding this issue??

trustedcomputer · November 25, 2024, 7:46pm

Surprisingly, this is still an issue in v15. The github issue was locked as resolved in Jan 2024. The workaround of disabling the checkbox for “Purchase Orders Items Overdue” works for me though.