Information about bug
The error appears randomly, even with DocTypes that don’t have any fields of the IT Management Module. And it happens on random actions (create, update, delete, etc).
For instance, the Customer DocType:
- does not seem to have any field in the said module;
- Adding new documents, editing, and deleting work fine; however;
- Renaming a document will trigger the issue
Other DocType like Task has fields of the module, even though they are non-mandatory, but can’t save new documents, and will always trigger the error.
Happens with the Administrator account and non-Admin.
Going to the Module Def list, I can see the IT Management record, connected to 51 DocTypes. Tried changing (App Name), did not help.
It might be worth mentioning that the site was initially created on version 13, then upgraded manually (backup, drop site, new site, restore backup) to version 14, then finally upgraded automatically via the Cloud options to version 15. But can confirm the issue existed a long time ago, in version 14 or even version 13 days.
Has always been on Frappe cloud (since version 13), has always been on a shared bench, and AFAIK, never had a custom app installed from the Marketplace except Frappe’s apps.
Module
other
Version
Installed Apps
- Frappe CRM: v1.52.2 (HEAD)
- ERPNext: v15.75.0 (HEAD)
- Frappe Framework: v15.77.0 (HEAD)
- Frappe HR: v15.49.0 (HEAD)
- Frappe Insights: v3.2.9 (HEAD)
Installation method
FrappeCloud
Relevant log output / Stack trace / Full Error Message.
POST https://user.frappe.cloud/api/method/frappe.rename_doc 404 (Not Found)