The expense claim has been fully paid, and payment entries have been created against it. However, its status is still showing as “Unpaid” in the system. This is because the purchase invoice was settled against the expense claim, which may have caused the status mismatch.
Kindly share any solution on it.
Hi there,
What do you mean when you say that a purchase invoice was settled against the expense claim? That’s not a workflow I’m familiar with.
As I understand it, expense claims are generally used in place of purchase invoices. You would use one or the other, not both.