Facing a concerning situation with Frappe Cloud lately.
One of our clients hosted in the Jeddah (KSA) data center has been dealing with severe slowness and frequent disconnections for the past few days. For any live business environment, this is highly disruptive.
While we’ve already raised a support ticket, a response window of up to two days doesn’t align with the urgency such issues demand.
Hoping to see faster support response times and stronger reliability moving forward.
frappe ERPNext #CloudHosting ksa #BusinessContinuity