we see it sometimes that comments are used to reference related records. For example in finance there is a correction done in a Journal Entry, which corrects something from a Sales Invoice. Then it gets commented with a reference. Also in CRM, this happens from time to time (e.g. separation of one opportunity into two because there are multiple projects, commenting this with a reference)… It is a form of “unstructured references” (as opposed to the dashboard function).
Now, it would be great, if e.g. SINV-01234 is entered in a comment, this creates a link upon saving the comment to the respective record, i.e. /desk#Form/Sales Invoice/SINV-01234
Are there other people around with similar observations/needs?