File Upload Disconnected. Please try again. error msg

[AkshayJadhao]

we are facing some serious issue while uploading any attachment

any help will be appreciated

thank you

[trentmu]

Have you checked file system permissions and ownership?
Is there enough disk space?

Maybe share the log files

[AkshayJadhao]

for disk space

regarding permission :- it is working sometimes but most of the time we are facing this issue

which log are you talking about ?

[trentmu]

If you can show/share the log files for the app and also the filesystem/OS, then someone will probably help you with what you need to do.
In your case - I am only guess now - maybe you had a DB disconnect while it was transmitting.
If you check your mysqld settings with (this will be in the [mysqld] section

sudo cat /etc/mysql/my.cnf | grep max_allowed_packet

The default is normally 4MB or 16MB. Increase that to say 64MB and restart your mysqld

[tmatteson]

Is this a local installation? If so, you need to add the site name to your local hosts.

Local host upload problems

I was wondering if somebody who’s managed to fix this could provide an example snippet from their hosts file along with their site name. @Zlash65 Zarrar has posted the solution for this a few times, but it’s not working for me and I’m not sure why. I have multiple benches (but not running simultaneously) and only the newest (0.0.0.0:8005) seems work. I want to load a file into the bench that normally corresponds with 0.0.0.0:8002. 127.0.0.1 localhost 127.0.0.1:8002 pinoak.local:8002 Where p…

[AkshayJadhao]

@trentmu

sudo cat /etc/mysql/my.cnf | grep max_allowed_packet

Even some kb size files not uploading most of the times…

[AkshayJadhao]

@tmatteson this is not local setup it is a production setup