Hi
We send a quotation (QTN-00017) and the customer decides to accept. So we go to the quotation and click Make sales order. We end up with this screen
Great. Now a few days or weeks later a customer is on the phone and is enquiring about his order. So we say “can you give us the quotation number”.
Customer says “QTN-00017” We go to the above screen and find QTN-00017 and we can see that it has been ordered. So we click on the quotation > BUT it does not take us to the sales order. It just takes us into the quotation
How can we find the sales order made from the quotation?