Frappe CRM double call entry

Frappe CRM
1

Screenshot 2025-03-13 at 18.43.05
Screenshot 2025-03-13 at 18.43.051724×552 21.4 KB

I see double entry when I make the call from Frappe CRM through exotel. Why is this happening? Doesn’t crm api prevent duplicate entries based on call id?

2

In my instance it usually corrects when I do reload from upper right section. ie user image.

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image396×530 27.1 KB

3

Thank you. I tried that, it doesn’t help. Also I see double entry in the database. It looks like Frappe CRM doesn’t handle duplicate Sids coming in.