Frappe helpdesk filed need to bring in the customer portal

Business Apps Frappe Helpdesk
3

Hi @Micheal,

You can add additional fields on Customer Portal from the HD Ticket Template. Customer portal uses default Template. Add fields into it as per your requirement. (attached ss for ref)

C52B65EF-88FD-49B5-BC2C-8167D81C1AC0_1_201_a
C52B65EF-88FD-49B5-BC2C-8167D81C1AC0_1_201_a2600×1518 144 KB

Thanks,
Daizy Modi

2 Likes
I want to add custom tag Team dropdown field in helodesk > Customer Portal > Create Ticket
Custom fields on Helpdesk portal not visible