From frappe crm portal email not sent

[Rahul7218]

from crm portal page if we go inside that and try to send emails does not show in email queue list and not sent to recipient also.

[shariquerik]

Is your site on frappecloud?
I am not able to reproduce in my instance. I will need more info or if I can get access to your site I can investigate and fix.

[Rahul7218]

Its install manually in docker

[shariquerik]

Then I guess problem is with email account setup

[Rahul7218]

but from the desk email sent sucessfully

[Rahul7218]

if i go to frappe crm portal

from here try to sent email but not sent

[Rahul7218]

here is email account configuration

[shariquerik]

Can you share screenshot of console if there is any error? while sending email from portal

[Rahul7218]

Yes we have also check console log while sending mails from portal but there is nothing error

[shariquerik]

I will need an instance where I can reproduce the issue.
I am not able to reproduce in any of my instances not in local or production

[Rahul7218]

your frappe crm version?

our version

[Rahul7218]

i have send you personally web url and username, password please check

[Rahul7218]

please check in message box

[Phan-Trong-Hau]

Have you had a response yet?