Generate outstanding invoices in payment entry

i have an issue where i can’t generate outstanding invoices from a payment entry. I keep getting the message that there are no outstanding invoices despite having invoices for that customer. Any help on this?

Hi @wangui…might possible the filters have not applied correctly at payment entry. another solution is to perform journal entry for overdue amount and then reconcile this through payment reconciliation.

Thank you this solved this for me, didn’t realize i had set the wrong filters.