Getting error in installing erpnext

deepak727 · January 29, 2015, 3:18pm

I am trying to install erpnext on my ubuntu 12.04 but getting following error… please help

Traceback (innermost last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 49, in application
response = frappe.handler.handle()
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 66, in handle
execute_cmd(cmd)
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 89, in execute_cmd
ret = frappe.call(method, **frappe.form_dict)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 531, in call
return fn(*args, **newargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/page/applications/applications.py”, line 36, in install_app
frappe.installer.install_app(name)
File “/home/frappe/frappe-bench/apps/frappe/frappe/installer.py”, line 114, in install_app
sync_for(name, force=True, sync_everything=True, verbose=verbose)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/sync.py”, line 34, in sync_for
import_file_by_path(doc_path, force=force)
File “/home/frappe/frappe-bench/apps/frappe/frappe/modules/import_file.py”, line 50, in import_file_by_path
import_doc(doc, force=force)
File “/home/frappe/frappe-bench/apps/frappe/frappe/modules/import_file.py”, line 111, in import_doc
doc.insert()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 162, in insert
self.run_post_save_methods()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 442, in run_post_save_methods
self.run_method(“on_update”)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 412, in run_method
return Document.hook(fn)(self, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 493, in composer
return composed(self, method, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 476, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 406, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/doctype/doctype.py”, line 100, in on_update
module = load_doctype_module(self.name, self.module)
File “/home/frappe/frappe-bench/apps/frappe/frappe/modules/init.py”, line 58, in load_doctype_module
doctype_python_modules[key] = frappe.get_module(get_module_name(doctype, module, prefix))
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 379, in get_module
return importlib.import_module(modulename)
File “/usr/lib/python2.7/importlib/init.py”, line 37, in import_module
import(name)
File “/home/frappe/frappe-bench/apps/erpnext/erpnext/support/doctype/newsletter/newsletter.py”, line 11, in
import erpnext.tasks
File “/home/frappe/frappe-bench/apps/erpnext/erpnext/tasks.py”, line 8, in
@celery_task()
File “/home/frappe/frappe-bench/apps/frappe/frappe/celery_app.py”, line 85, in celery_task
return get_celery().task(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/celery_app.py”, line 34, in get_celery
setup_celery(_app, conf)
File “/home/frappe/frappe-bench/apps/frappe/frappe/celery_app.py”, line 40, in setup_celery
sites_path=SITES_PATH))
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 408, in get_all_apps
apps = get_file_items(os.path.join(sites_path, “apps.txt”), raise_not_found=True)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 493, in get_file_items
content = read_file(path, raise_not_found=raise_not_found)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 512, in read_file
raise IOError(“{} Not Found”.format(path))
IOError: ./apps.txt Not Found

pdvyas · January 30, 2015, 5:48am

what command did you use?

deepak727 · January 31, 2015, 8:36am

wget https://raw.githubusercontent.com/frappe/bench/master/install_scripts/setup_frappe.sh
sudo bash setup_frappe.sh --setup-production

I use this command.

deepak727 · February 5, 2015, 4:17pm

hi

now I have installed fresh ubuntu system and run the same command

wget https://raw.githubusercontent.com/frappe/bench/master/install_scripts/setup_frappe.sh

sudo bash setup_frappe.sh --setup-production

Now it is giving me the following error,

Traceback (most recent call last):
File “/home/erpnext/frappe-bench/env/bin/frappe”, line 9, in
load_entry_point(‘frappe==4.11.1’, ‘console_scripts’, ‘frappe’)()
File “/home/erpnext/frappe-bench/apps/frappe/frappe/cli.py”, line 54, in main
return run(fn, parsed_args)
File “/home/erpnext/frappe-bench/apps/frappe/frappe/cli.py”, line 82, in run
out = globals().get(fn)(*args.get(fn), **args)
File “/home/erpnext/frappe-bench/apps/frappe/frappe/cli.py”, line 68, in new_fn
return fn(*args, **new_kwargs)
File “/home/erpnext/frappe-bench/apps/frappe/frappe/cli.py”, line 337, in install
_install(db_name, root_login, root_password, source_sql, admin_password, force, site_config, reinstall, quiet, install_apps)
File “/home/erpnext/frappe-bench/apps/frappe/frappe/cli.py”, line 318, in _install
admin_password = admin_password, verbose=verbose, force=force, site_config=site_config, reinstall=reinstall)
File “/home/erpnext/frappe-bench/apps/frappe/frappe/installer.py”, line 31, in install_db
create_database_and_user(force, verbose)
File “/home/erpnext/frappe-bench/apps/frappe/frappe/installer.py”, line 48, in create_database_and_user
if force or (db_name not in dbman.get_database_list()):
File “/home/erpnext/frappe-bench/apps/frappe/frappe/model/db_schema.py”, line 359, in get_database_list
return [d[0] for d in self.db.sql(“SHOW DATABASES”)]
File “/home/erpnext/frappe-bench/apps/frappe/frappe/database.py”, line 79, in sql
self.connect()
File “/home/erpnext/frappe-bench/apps/frappe/frappe/database.py”, line 49, in connect
use_unicode=True, charset=‘utf8’)
File “/home/erpnext/frappe-bench/env/local/lib/python2.7/site-packages/MySQLdb/init.py”, line 81, in Connect
return Connection(*args, **kwargs)
File “/home/erpnext/frappe-bench/env/local/lib/python2.7/site-packages/MySQLdb/connections.py”, line 193, in init
super(Connection, self).init(*args, **kwargs2)
_mysql_exceptions.OperationalError: (1045, “Access denied for user ‘root’@‘localhost’ (using password: YES)”)
Error: None
Traceback (most recent call last):
File “/usr/local/bin/bench”, line 9, in
load_entry_point(‘bench==0.1’, ‘console_scripts’, ‘bench’)()
File “/home/erpnext/bench-repo/bench/cli.py”, line 38, in cli
return bench()
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 610, in call
return self.main(*args, **kwargs)
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 590, in main
rv = self.invoke(ctx)
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 936, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 782, in invoke
return ctx.invoke(self.callback, **ctx.params)
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 416, in invoke
return callback(*args, **kwargs)
File “/home/erpnext/bench-repo/bench/cli.py”, line 131, in new_site
_new_site(site, mariadb_root_password=mariadb_root_password, admin_password=admin_password)
File “/home/erpnext/bench-repo/bench/utils.py”, line 86, in new_site
), cwd=os.path.join(bench, ‘sites’))
File “/home/erpnext/bench-repo/bench/utils.py”, line 61, in exec_cmd
subprocess.check_call(cmd, cwd=cwd, shell=True)
File “/usr/lib/python2.7/subprocess.py”, line 511, in check_call
raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command ‘/home/erpnext/frappe-bench/env/bin/frappe --install site1.local site1.local --root_password xbs7NtIltZoAy7W5 --admin_password vE8KM2UFKFyrjiHb’ returned non-zero exit status 1

I have referred some lines I think this is because of the mysql password but the script haven’t asked me to enter mysql password ?

Any Idea

pdvyas · February 6, 2015, 7:04am

Are you installing on a fresh install? I suspect that mysql was installed prior to running the script and that is why the root password didn’t get set.

deepak727 · February 6, 2015, 8:30am

Yes I am installing on the fresh system, but the mysql was installed earlier, but I thought the script will ask me the password before installing the erpnext database structure in mysql but it didn’t if that is the case where I can set password in installer script ?

pdvyas · February 6, 2015, 8:54am

You can pass --mysql-root-password {root_password} to the script

deepak727 · February 6, 2015, 2:04pm

Yes it worked now… thanks for your help…

deepak727 · February 7, 2015, 8:37am

There is one more problem, after installation my screen is stuck on initialization,

It stuck at setting up Screen and not moving ahead.

In we error log file I got the following log

File “/home/erpnext/frappe-bench/apps/frappe/frappe/boot.py”, line 137, in add_home_page
frappe.message_log.pop()
IndexError: pop from empty list

[2015-02-07 14:41:48 +0000] [20349] [INFO] Starting gunicorn 19.2.1
[2015-02-07 14:41:48 +0000] [20349] [INFO] Listening at: http://127.0.0.1:8000 (20349)
[2015-02-07 14:41:48 +0000] [20349] [INFO] Using worker: sync
[2015-02-07 14:41:48 +0000] [20354] [INFO] Booting worker with pid: 20354
[2015-02-07 14:41:48 +0000] [20360] [INFO] Booting worker with pid: 20360

deepak727 · February 8, 2015, 5:35am

Dear pdvyas,

Please help me, I have tried it with manual installation, but screen got stuck at the webgui “setting up” page. I am trying it on ubuntu 12.04 64 bit do you have any other OS recommendation ? Please let me know.

Regards,

pdvyas · February 9, 2015, 3:25am

Your installation looks good. Seems there is an issue with setup wizard. Looking into it.

pdvyas · February 9, 2015, 8:55am

Can you run a

bench update

and try again?

deepak727 · February 9, 2015, 11:00am

I am getting this error while running bench update

Already up-to-date.

From

branch develop → FETCH_HEAD
Already up-to-date.
From
branch master → FETCH_HEAD
Already up-to-date.
remote: Counting objects: 13, done.
remote: Compressing objects: 100% (12/12), done.
remote: Total 13 (delta 3), reused 0 (delta 0)
Unpacking objects: 100% (13/13), done.
From
branch master → FETCH_HEAD
Updating dbba4b9…d99a9fb
Fast-forward
frappe/version.py | 2 ±
frappe/hooks.py | 2 ±
frappe/utils/email_lib/email_body.py | 2 –
frappe/utils/email_lib/smtp.py | 2 ++
setup.py | 2 ±
5 files changed, 5 insertions(+), 5 deletions(-)
database backup taken - ./peerp/private/backups/20150209_70546490_database.sql.gz - on 2015-02-09 16:27:57.538537

Running latest for peerp

Updating frappe : [========================================]
Updating erpnext : [========================================]
Updating shopping_cart : [========================================]
Wrote ./assets/js/frappe-web.min.js - 90k
Wrote ./assets/js/shopping-cart-web.min.js - 1k
Wrote ./assets/js/print_format_v3.min.js - 18k
Wrote ./assets/js/erpnext.min.js - 15k
Wrote ./assets/css/frappe.css - 221k
Wrote ./assets/css/frappe-web.css - 163k
Wrote ./assets/css/shopping-cart-web.css - 0k
Wrote ./assets/js/editor.min.js - 27k
Wrote ./assets/css/erpnext.css - 0k
Wrote ./assets/js/frappe.min.js - 609k
Wrote ./assets/js/erpnext-web.min.js - 0k
Wrote ./assets/js/slickgrid.min.js - 105k
Wrote ./assets/js/canvasResize.min.js - 22k
error: <class ‘xmlrpclib.Fault’>, <Fault 10: ‘BAD_NAME: frappe’>: file: /usr/lib/python2.7/xmlrpclib.py line: 793
Error: None
Traceback (most recent call last):
File “/usr/local/bin/bench”, line 9, in
load_entry_point(‘bench==0.1’, ‘console_scripts’, ‘bench’)()
File “/home/erpnext/bench-repo/bench/cli.py”, line 38, in cli
return bench()
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 610, in call
return self.main(*args, **kwargs)
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 590, in main
rv = self.invoke(ctx)
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 936, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 782, in invoke
return ctx.invoke(self.callback, **ctx.params)
File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 416, in invoke
return callback(*args, **kwargs)
File “/home/erpnext/bench-repo/bench/cli.py”, line 176, in update
restart_supervisor_processes()
File “/home/erpnext/bench-repo/bench/utils.py”, line 219, in restart_supervisor_processes
exec_cmd(cmd, cwd=bench)
File “/home/erpnext/bench-repo/bench/utils.py”, line 61, in exec_cmd
subprocess.check_call(cmd, cwd=cwd, shell=True)
File “/usr/lib/python2.7/subprocess.py”, line 511, in check_call
raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command ‘sudo supervisorctl restart frappe:’ returned non-zero exit status 2

pdvyas · February 9, 2015, 11:33am

What does sudo supervisorctl restart frappe: say? Did you install manually (ie. not used the script?)

deepak727 · February 9, 2015, 1:49pm

yes this time I have installed manually not from script… I thought that I am missing something in script…

the command given by you is giving me following error

frappe: ERROR (no such process)
frappe: ERROR (no such process)

pdvyas · February 10, 2015, 11:45am

What does bench setup production say?

deepak727 · February 10, 2015, 12:29pm

Usage: bench setup production [OPTIONS] USER

Error: Missing argument “user”.

N85 · February 10, 2015, 12:46pm

Run: bench setup production frappe

noetico · April 4, 2015, 8:26pm

Hello @rmheta, this is a real problem. I just also got the image today and have update 3 times today; yet the startup screen is stuck at ‘setting up’. There seems to be a real issue; first there was the black screen; the first update today took care of that; now the system never finishes up the setup process.

rmehta · April 12, 2015, 10:41am

Sorry we just released version 5 a few days ago. I assume the initial issues are resolved now.