Hello awesome people,
I have found that invoice-wise profitability does not match customer wise profitability. This has been a major problem for me and I need to rectify it.
Let me further clarify the problem.
Here is what i see when i view the gross profit report under invoice grouping I have filtered a specific customer to make it more obvious.
See the sales value and the gross profit value.
And then I change the grouping to “Customer” by selecting it from the dropdown and here is what i see for the same customer.
You can see that the sales value is the same but the gross profit figures are different. In fact, it is a huge number under the customer grouping.
I’m not sure if this is a bug or if I had done something wrong causing the issue. Any help would be appreciated!
I have viewed the gross profit report totals by invoice and customer. I find that even the sales values are different. Here are my screen shots.
Total of invoice grouping (Gross profit report)
Total of customer grouping (Gross profit report)