GST related Error: Mandatory fields required in Sales Invoice

Just purchased a ERPNext cloud.

I am trying to create an Sales Invoice for a customer who is not registered for GST but our firm is registered for GST, but when I try to Submit the Sales Invoice I am getting this error…

Mandatory fields required in Sales Invoice

    Tax Id
    Company Tax ID

Why and how to solve it?

Regards,

I forgot to mention that we are trying to create Sales Invoice directly that is without creating Sales Order.

Regards,

Hi,

Was it a new installation or did you restore your old site? Is it a new migration to v14?

Do you see a custom field as “tax_id” in Sales Order or Sales Invoice or Delivery Note? It’s not required and can be removed from Custom Field List.

Do you see property setter for “tax_id” making it reqd or mandatory? You can remove this also.

This should resolve the problem.

We are using ERPNext on Cloud on mydomain.erpnext.com. And it is a fresh company that is just created.

As I noted previously we have just created two customers, 30 items and 1 supplier.

Then are trying to create a new Sales Invoice and we get this error.

No tax_id is not visible.

I changed the settings tax_id field to optional (not mandatory) but now I am getting this error message.

Current version of ERNPext on the cloud is…

Regards,

Doing the same (not mandatory) for company_tax_id should also resolve this issue.

Note: These fields are part of ERPNext Core. Maybe you choose a different country in the setup wizard and hence this issue could be there for you.

Thank you very much for your support.

After making the suggested fields optional now I am getting this error.

Should I make all such fields non-mandatory?

Regards,

This is related to India Compliance App.
Make sure the Company GSTIN is defined in the Company Address.