I have enabled with letter head option in print settings. When I am trying to download the PDF i am selecting my letter head still header is not printing in PDF.
Please share the screenshot for better understadning
While downloading , it will ask me option with letter head, I am enabling and selecting my letter head as below
After this when I print header is fine like below
Same header is not coming when i download pdf refer below
Which version do you use? @shreelaxmi
Please check the above post.
It worked in latested version 14.
Go to your letterhead and check if the path you have is valid and publicly accessible.
What Yamen_Zakhour said. It looks like your logo file is a private file, not public.