Header not printing in PDF

[shreelaxmi]

I have enabled with letter head option in print settings. When I am trying to download the PDF i am selecting my letter head still header is not printing in PDF.

[NCP]

Please share the screenshot for better understadning

[shreelaxmi]

While downloading , it will ask me option with letter head, I am enabling and selecting my letter head as below

After this when I print header is fine like below

Same header is not coming when i download pdf refer below

[NCP]

Which version do you use? @shreelaxmi

[NCP]

In version 14:

Print view:

PDF view

Both side worked properly.

Thank You!

[shreelaxmi]

@shreelaxmi

header

@NCP

properly

version 14

[NCP]

Please check the above post.

It worked in latested version 14.

[Yamen_Zakhour]

Go to your letterhead and check if the path you have is valid and publicly accessible.

[trustedcomputer]

What Yamen_Zakhour said. It looks like your logo file is a private file, not public.