I have enabled with letter head option in print settings. When I am trying to download the PDF i am selecting my letter head still header is not printing in PDF.
Please share the screenshot for better understadning
While downloading , it will ask me option with letter head, I am enabling and selecting my letter head as below
After this when I print header is fine like below
Same header is not coming when i download pdf refer below
version 14
Please check the above post.
It worked in latested version 14.
Go to your letterhead and check if the path you have is valid and publicly accessible.
What Yamen_Zakhour said. It looks like your logo file is a private file, not public.