I’m not getting any support tickets, and also hasn’t retrieved existing email.
I have tried with our support email, even a Hotmail account same result.
See screenshot below:
Am i missing something? i am able to send out quotes and invoices through our other info@mycompany.co.za setup in the outgoing email settings.
Can you run,
bench update
bench frappe --doctor
and post the output?
**
Hi Below is the output:
**
frappe@ubuntu:~$ cd frappe-bench/frappe@ubuntu:~/frappe-bench$ bench frappe --doctorWorkers online: TruePending tasks 0Timed out locks:eawebdesignlab/locks/scheduler.lockfrappe@ubuntu:~/frappe-bench$ bench updateAlready up-to-date.From https://github.com/frappe/shopping-cart * branch master -> FETCH_HEADAlready up-to-date.remote: Counting objects: 123, done.remote: Compressing objects: 100% (83/83), done.remote: Total 123 (delta 61), reused 61 (delta 36)Receiving objects: 100% (123/123), 61.58 KiB | 0 bytes/s, done.Resolving deltas: 100% (61/61), done.From https://github.com/frappe/frappe * branch master -> FETCH_HEAD 506e885..d99a9fb master -> upstream/masterUpdating 506e885..d99a9fbFast-forward frappe/__init__.py | 5 +++-- frappe/__version__.py | 2 +- frappe/core/doctype/comment/comment.py
| 70
+++++++++++++++++++++++++++++++--------------------------- frappe/core/doctype/notification_count/notification_count.py | 8 +++---- frappe/core/report/permitted_documents_for_user/permitted_documents_for_user.py | 4 ++-- frappe/hooks.py | 2 +- frappe/model/document.py | 13 ++++++----- frappe/public/js/frappe/form/grid.js | 20 +++++++++-------- frappe/public/js/frappe/form/layout.js | 6 +++-- frappe/public/js/frappe/model/create_new.js | 18 ++++++++------- frappe/public/js/frappe/model/meta.js | 6 +++-- frappe/public/js/frappe/model/model.js | 19 ++++++++++------ frappe/utils/__init__.py | 6 ++++- frappe/utils/bench_helper.py | 40 +++++++++++++++++++++++++++++++++ frappe/utils/data.py | 4 ++++ frappe/utils/email_lib/email_body.py | 21 +++++++++--------- frappe/utils/email_lib/smtp.py | 5 ++++- frappe/utils/file_manager.py | 14 +++++++++--- setup.py | 2 +- 19 files changed, 174 insertions(+), 91 deletions(-) create mode 100644 frappe/utils/bench_helper.pyremote: Counting objects: 101, done.remote: Compressing objects: 100% (96/96), done.remote: Total 101 (delta 40), reused 3 (delta 0)Receiving objects: 100% (101/101), 54.54 KiB | 46.00 KiB/s, done.Resolving deltas: 100% (40/40), done.From https://github.com/frappe/erpnext * branch master -> FETCH_HEAD 2407d87..eac8203 master -> upstream/masterUpdating 2407d87..eac8203Fast-forward erpnext/__version__.py | 2 +- erpnext/accounts/doctype/purchase_invoice/purchase_invoice.py | 2 +- erpnext/accounts/report/item_wise_purchase_register/item_wise_purchase_register.py
| 76 ++++++++++++++++++++++++++++++------------------------- erpnext/accounts/report/item_wise_sales_register/item_wise_sales_register.py
| 68 +++++++++++++++++++++++++++---------------------- erpnext/buying/doctype/purchase_common/purchase_common.js | 23 +++++++++-------- erpnext/controllers/buying_controller.py | 17 +++++++------ erpnext/controllers/selling_controller.py | 5 ++-- erpnext/hooks.py | 2 +- erpnext/hr/doctype/salary_slip/salary_slip.py | 2 +- erpnext/manufacturing/doctype/bom/bom.py | 2 +- erpnext/public/js/transaction.js | 14 ++++++---- erpnext/selling/report/lead_details/lead_details.json | 4 +-- erpnext/selling/sales_common.js | 5 +++- erpnext/stock/doctype/purchase_receipt/purchase_receipt.py | 27 +++++++++++++++++--- erpnext/stock/doctype/stock_entry/stock_entry.js | 6 +++++ erpnext/stock/doctype/stock_entry/stock_entry.json | 12 ++++----- erpnext/stock/doctype/stock_entry/stock_entry.py | 12 ++++++--- erpnext/templates/form_grid/item_grid.html | 4 +-- erpnext/templates/print_formats/includes/item_grid.html | 24 ++++++++++-------- erpnext/utilities/transaction_base.py | 4 +-- setup.py | 2 +- test_sites/test_site/site_config.json | 1 + 22 files changed, 187 insertions(+), 127 deletions(-)database backup taken - ./eawebdesignlab/private/backups/20150209_68845242_database.sql.gz - on 2015-02-09 16:26:35.145067
Running latest for eawebdesignlab--------------------------------------------------Updating frappe : [========================================]Updating erpnext : [========================================]Updating shopping_cart : [========================================]Wrote ./assets/js/frappe-web.min.js - 90kWrote ./assets/js/shopping-cart-web.min.js - 1kWrote ./assets/js/print_format_v3.min.js - 18kWrote ./assets/js/erpnext.min.js - 15kWrote ./assets/css/frappe.css - 221kWrote ./assets/css/frappe-web.css - 163kWrote ./assets/css/shopping-cart-web.css - 0kWrote ./assets/js/editor.min.js - 27kWrote ./assets/css/erpnext.css - 0kWrote ./assets/js/frappe.min.js - 609kWrote ./assets/js/erpnext-web.min.js - 0kWrote ./assets/js/slickgrid.min.js - 105kWrote ./assets/js/canvasResize.min.js - 22kfrappe-web: stoppedfrappe-workerbeat: stoppedfrappe-worker: stoppedfrappe-web: startedfrappe-workerbeat: startedfrappe-worker: started________________________________________________________________________________https://frappe.io/buy - Donate to help make better free and open source tools
frappe@ubuntu:~/frappe-bench$ bench frappe --doctorWorkers online: TruePending tasks 0Timed out locks:eawebdesignlab/locks/scheduler.lockfrappe@ubuntu:~/frappe-bench$
Remove the lock file indicated by doctor
my hat off to you!
it works now!!
all my tickets are working!
As well as my sales emails etc…
Thank you very much!
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