Helpdesk Clean Install - Cannot Create Customers

Frappe Helpdesk
1

Hi there, hope that someone may be able to assist.
Installed frappe bench on a clean Ubuntu 22.04 machine (VPS)

When I try to create a customer the screen goes blank and then goes back to the customer screen.

Below is the version of HelpDesk and the screenshots of what I see.

Version of HelpDesk

HD Version

Where I add the Customer information

HD Customer

It goes blank and then I am back at the Customer screen with no Customer.

HD Customer Blank
HD Customer Blank1916×602 16.3 KB

I have tried to:

  1. Re-install
  2. Looked for any issues with the permissions and cannot see anything obvious.

Appreciate your time and feedback.

Thanks

2

In my opinion, you can find more debug information in the developer tools by checking the network requests upon saving.
Because it is hard to tell without any debug info.

3

Thank you for the response.

My apologies for the delayed response. I will look into your suggestion.

Salieg