How can we change the receiver name Auto populating

amal_31845 · May 28, 2024, 4:28am

How can we change the Customer name auto populating the Receiver name from sending email

NCP · May 28, 2024, 4:46am

Are you talking about the “To” email? so come from the customer contact email in sales invoice.

amal_31845 · May 28, 2024, 4:47am

Yes another users get their name populated in the field “To”
So how can i make it empty

NCP · May 28, 2024, 4:50am

Which doctype? I think it’s an issue doctype, so it comes from the raised_by field.

And already validation set in the raised_by. so check it.

github.com

frappe/erpnext/blob/version-15/erpnext/support/doctype/issue/issue.py#L65-L70


      
          	def validate(self):
          		if self.is_new() and self.via_customer_portal:
          			self.flags.create_communication = True
          
          		if not self.raised_by:
          			self.raised_by = frappe.session.user

amal_31845 · May 28, 2024, 4:52am

but here that for sender field not on the reciever

NCP · May 28, 2024, 4:54am

You can set the sender email ID field, not the receiver.

amal_31845 · May 28, 2024, 4:57am

But here i want to make Receiver field (To) as empty is that possible from UI

NCP · May 28, 2024, 5:03am

Yes, You can.

Use server script.

DocType Event → Before Save

if doc.raised_by:
	doc.raised_by = ''

Then reload Ctrl+Shift+R and check it.