How give permission for Number Card to Support Team?

I have created new Number card but it says insufficient permission to add this number card in support team user, Number card is under support Module

Check that you user has Suppot Team role assigned. U can check that by visiting user profile. If its already assigned go to Users > Role > search Support Team > click it > click Role Permission Manager > click +add new role

I tried this one, But not effective

Can you find it as doctype in yourdomain.com/app/doctype? I mean the Number Card

Yes i find it in doctype

Then you should be able to find it in add new role. If its already added to your role just try checking every box and see if it works, latter disable anything not needed.

which role i need to add ? please can you give the name ?

I dont have Number Card doctype, so i can show you only for the ones i have. For example if you want to add ne doctype permission to Support Team role


you go to role permission manager


then add doctype (here i added brand) and check boxes as per what you need

In Role Permission I have given permission to all user

but still not accessible

check also select box. And try adding role from user profile again. Than login and log out with the user that has that role

not working bro, i tried with site cache clearing and sign out also

same issue with in File access.

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Have you tried to make number card as public ?

Yes, but still not working