How to add fields to the columns of the helpdesk

[jishnusuni]

Hi Team,

Is it possible to add fields to the columns of the helpdesk view? Specifically, I’m looking to incorporate additional custom fields.

[hans.p]

I am also looking forward to hear the answer to this question, since I also want to customize the HD Ticket doctype.

[jishnusuni]

In the latest version, we can add the columns