I have a usecase where a record should be assigned to the user based on the location field , where user profile would have locations assigned to them .
In assignment rule when i choose round robin or load balancing, I have to select the users to whom it should get assigned. I have 100 + unique locations should i create 100+ assignement rules for the same doc type ?
I think, yes, you have to create multiple assignement rules for that.
Will this approach work where if a user creates a record can i update a field in record with the user email that needs to be assigned based on the location field in the record so that one assignment rule can suffice my usecase ?
I don’t think but try it.
Also, the round-robin or the load-balancing assigns to all users(in one go). But when I tried it was assigning it at one at a time.
Can someone confirm if it assigns to all ?