How to Create a email template

[amal_31845]

the template i used is shown below but in the content it is showing nothing after recieving email

[NCP]

Please check the default example:

And if you want to set the email on the submit of document then check it.

How to set email template default to Request for Quotation

Hi @pm23, I think, you should check the notification documentation. Also, check this video. Your problem will solved from Notification Doctype. [image] [image] [image] I hope this helps. Thank You!

[amal_31845]

Yes i forgot to click add template

[paulraun]

It looks like there may be an issue with how the template is structured or how variables are being used. Double-check the syntax and ensure placeholders are correctly formatted. Also, try sending a test email with plain text to see if the issue persists. If the problem continues, reviewing the email logs might help identify the cause.

[paulraun]

It seems you’re encountering an issue where your email template content isn’t displaying upon receipt. To resolve this, consider the following steps:

1. Ensure Proper Field Referencing: When using placeholders in your template, reference fields correctly. For instance, to include the document’s name, use {{ doc.name }}.

2. Avoid Defining Both Content and Template: If you’re using frappe.sendmail to send emails, avoid defining both content and template parameters simultaneously, as content will take precedence over template.

3. Check for Recent Updates: Some users have reported issues with email templates not working after updates. If you’ve recently updated your system, this might be the cause.

For creating effective follow-up email templates, ensure your placeholders are correctly referenced and avoid conflicts between content and template definitions.