Hi, how to do email piping in Frappe Desk ?. means Auto creating ticket by sending email to a specific email id and based on subject it will assign to support team automatically. Regards,

If you have installed ERPNext you can use the Support module to do this. You will need to map the Email Account to a DocType (Issue) and start using it. For auto assignment you may need rules to be coded on server script side.

[image] in doctype setting Allow document creation via Email The key for me was to use imap when setting up your email domain, otherwise you can only create one kind of document with an email account. When using imap, you can map imap folders to doctypes. Then you can cr…

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How to do Email pipping

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meichthys May 15, 2025, 6:16pm 3