how i attach this feature with my docktype . any one please tell about it briefly.
anyone please tell about this
anyone please tell about this
i already read this refrence but i i create ticket system in which different different user create ticket on his login but now i want when user send mail than auto his ticket generate how i do this i want step to achieve this requirement .
no it not work plz send the screenshot step by step
The key for me was to use imap when setting up your email domain, otherwise you can only create one kind of document with an email account. When using imap, you can map imap folders to doctypes. Then you can create special folders on your imap server (all for a single email account) and when an email is filed in that specific folder, a new document of the type you specify will be created.
For example, if my email is service@domain.com, i can create a folder on my Service imap server called Tasks and then any emails put into that folder will cause ERPNext to create a task based on it.
I’m not sure it works for all imap servers, but if i send an email to service+Task@domain.com, then the email will automatically be sent to the Task imap folder, and thus a Task will be created in ERPNext.
To configure ERPNext to do this, you will need to configure your Email account like:
Then you will need to customize your Task doctype to create the tasks (Note, by default Tasks, will not work, unless you create a custom field that has Email as the option):
Some doctypes already have a field called sender or something similar that has the Email options already. If so, you can enter that field name in the Sender Email Field instead of creating a new custom field.