Hi Team,
currently we are trying to setup the Customer support portal using ERPNEXT
and we have setup of portal users , for customer and we are able to rise the support tickets/ issues from the portal users
and when the portal users made the comment its appearing for the admin users , but when the admin users/any other users reply to that comment then the portal user is not able to see that comment
comment made by Portal User
comment made by Admin User
but the comment made by the Admin user is not visible from the portal user
please, let us know if we are missing any permissions to make this work
