How to resolve this error while updating latest version using vmware ubuntu?

Carlo_Benitez1 · February 5, 2018, 7:43am

shreya115 · February 5, 2018, 7:47am

Hi @Carlo_Benitez1 ,
Try bench update --reset if you have already pulled the latest changes using git pull and still facing this error.

Carlo_Benitez1 · February 5, 2018, 7:56am

hi ms.@shreya115 there some error again

shreya115 · February 5, 2018, 8:45am

Could you run this and post the output?
./env/bin/pip install -r ./apps/frappe/requirements.txt

Carlo_Benitez1 · February 5, 2018, 9:05am

there is the error ms.@shreya115

shreya115 · February 5, 2018, 9:10am

After running this, post the entire traceback, not just the error.

Carlo_Benitez1 · February 5, 2018, 9:29am

ms.shreya115

krnkris · February 5, 2018, 4:26pm

For internal server error see the log at
frappe-bench/logs/frappe.log

Carlo_Benitez1 · February 6, 2018, 12:34am

how @krnkris? please elaborate clearly …thank you so much

krnkris · February 6, 2018, 4:25pm

@Carlo_Benitez1

Before do a backup!

For me it solved the problem:

cd frappe-bench

cd apps/frappe
git reset --hard
cd -
cd apps/erpnext
git reset --hard
cd -
bench switch-to-master

then

cd frappe-bench
bench update

hope it helps

Carlo_Benitez1 · February 9, 2018, 2:13am

please check this,
I’ve done what you said sir @krnkris …thank you

raghukamath · February 9, 2018, 5:18am

Can you paste the output in text format here, screenshots sometimes may leave the important bits.

Also what is your python version?

krnkris · February 9, 2018, 5:02pm

@Carlo_Benitez1

Please let us know what is your host OS?

The softer you use for virtualisation ?

We do need a full log
from:
frappe-bench/logs/frappe.log

Carlo_Benitez1 · February 10, 2018, 3:21am

@krnkris…thank you

krnkris · February 10, 2018, 8:32am

@Carlo_Benitez1

I use Linux host + VIRTUALBOX

I have no clue how works the VMVare under Windows, but seem you have permission problem and it cause all problem not letting you install the requirements as from your first posts.

You should digging deeper to get details about VMVare product.

Julian_Robbins · February 10, 2018, 10:17am

As long as your VMware is setup correctly installing ERPNext inside a VM should work fine. Obviously you do not have all the requirements some how. VMWare is quite similar to Virtualbox in my experience.

You could also try bench setup requirements

Which will download any additional libraries from pip that you may be needing with a new major version