Hi, i know this question has been asked before. i tried searching the forums but there is no clear instructions on how to do this. can someone please clearly elaborate the steps in obtaining this. surely this will help others just like me on easily obtaining these steps.
sorry for the noob question. and thanks in advance. BEST ERP EVER!
Would like to restrict sales persons to seeing customer general ledger, item-wise sales, payment entry, etc. only for their customers.
It seems like a basic requirement for many organisations, but I am not able to find anything on discuss. Am I missing something?
Set user permissions to strict
Set sales people or sales partner value to your user (or some similar field) and apply to all docs
This way only records that have the value assigned to the user or customer will show for that user whenever they view reports
Not automatically. You’d have to set the sales manager to either no restriction so they see all salespeople’s documents, or you can increase the restrictions. Depends what you use for restricting (could be customer value, or sales person value or sales partner value…)
We are trying to create restrictions between sales persons in our company. In line with this, mostly all companies have the following criteria to restrict documents/records/transactions and cannot be shared and viewed by any other sales person aside with their Immediate Head.
Leads are assigned to each sales person
Opportunities are assigned to each sales person
Customers are assigned to each sales person
Sales Order - Deliver Note - Sales Invoice can be assigned to multiple sales person (as structured on the ERPNext child table)
With this we did the user permission using the sales person since this is available to Customers, Sales Order - Deliver Note - Sales Invoice. However, the user permission does not work on these transactions but only to the sales person list view only.
Can someone help me with how does this works? Based on the user permission manual, you just need to encode the “type of document to allow” which I select was the Sales Person then on the “Apply to all document type”, the Customers, Sales Order - Deliver Note - Sales Invoice are all checked. But they can still see all the transactions encoded in the system.
They have roles of employee and sales user.
We cannot set a checkmark on the owner as restriction since sometimes encoding of transactions were done by a coordinator then just encode the document to the specific sales person.