How to treat items offered for repair

Dear ERPNext users,

I am wondering how to setup the workflow for items that are offered for repair to our company. Should I make an item representing a device that is offered for repair. What is the business practice in such cases?

Thanks for your insight and help!

Kind regards,

Jan Joost


You can make a Stock Entry (Material Receipt) when you receive the item.

Also if your items are similar, make a new serial number for each separate item.

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