I got error when i save anew user password

Traceback (most recent call last):

File “/home/frappe/frappe-bench/apps/frappe/frappe/desk/form/save.py”, line 22, in savedocs
doc.save()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 256, in save
return self._save(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 307, in _save
self.run_post_save_methods()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 887, in run_post_save_methods
self.run_method(“on_update”)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 755, in run_method
out = Document.hook(fn)(self, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 1024, in composer
return composed(self, method, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 1007, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 749, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 90, in on_update
self.send_password_notification(self.__new_password)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 204, in send_password_notification
self.email_new_password(new_password)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 151, in email_new_password
self.password_update_mail(new_password)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 245, in password_update_mail
“password_update”, {“new_password”: password}, now=True)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 296, in send_login_mail
delayed=(not now) if now!=None else self.flags.delay_emails, retry=3)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 436, in sendmail
inline_images=inline_images, header=header)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 134, in send
now=now)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 157, in add
send_one(email_queue.name, now=True)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 476, in send_one
raise e
SMTPRecipientsRefused: {u’user mail here’: (553, ‘5.7.1 : Sender address rejected: not owned by user default sender mail here’)}

Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 62, in application
response = frappe.handler.handle()
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 22, in handle
data = execute_cmd(cmd)
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 53, in execute_cmd
return frappe.call(method, **frappe.form_dict)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 939, in call
return fn(*args, **newargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/desk/form/save.py”, line 22, in savedocs
doc.save()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 256, in save
return self._save(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 307, in _save
self.run_post_save_methods()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 887, in run_post_save_methods
self.run_method(“on_update”)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 755, in run_method
out = Document.hook(fn)(self, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 1024, in composer
return composed(self, method, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 1007, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 749, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 90, in on_update
self.send_password_notification(self.__new_password)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 204, in send_password_notification
self.email_new_password(new_password)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 151, in email_new_password
self.password_update_mail(new_password)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 245, in password_update_mail
“password_update”, {“new_password”: password}, now=True)
File “/home/frappe/frappe-bench/apps/frappe/frappe/core/doctype/user/user.py”, line 296, in send_login_mail
delayed=(not now) if now!=None else self.flags.delay_emails, retry=3)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 436, in sendmail
inline_images=inline_images, header=header)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 134, in send
now=now)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 157, in add
send_one(email_queue.name, now=True)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/queue.py”, line 476, in send_one
raise e
SMTPRecipientsRefused: {u’user Mail here’: (553, '5.7.1 : Sender address rejected: not owned by user default sender email ')}

i updated to latest vesion
i’ve tried
get pull
bench update
bench clear cache
any ideas ?

When saving new Password, it tried emailing it to the user. But seems like Email ID entered for that User is not valid?

In the Password section, if you disable user notification, then it should save just fine.

1 Like

you right
just like you said
many thanks
but i’m sure 100% the e-mail is valid

Please check if issue is related to Email Account configured for your account.

1 Like

i figure that the new password already saved so ignored the error message