Installed Raven in ERPNext which is self-hosted on Amazon AWS Amazon EC2 Instance but on Opening the UI, it is showing that : Realtime events are not working. Please try refreshing the page.
The whole System Health Report of the Raven is as shown below :
{“name”:“System Health Report”,“total_background_workers”:3,“background_jobs_check”:“finished”,“test_job_id”:“ansar::661278b3-c2e6-42d9-b99e-ad72241e6b08”,“scheduler_status”:“Active”,“database”:“mariadb”,“database_version”:“10.11.13-MariaDB-0ubuntu0.24.04.1-log”,“db_storage_usage”:486.54,“bufferpool_size”:“134217728”,“binary_logging”:“ON”,“cache_keys”:109,“cache_memory_usage”:“3.41M”,“public_files_size”:3.9886245727539062,“private_files_size”:25.843039512634277,“onsite_backups”:3,“backups_size”:710.0925340652466,“total_users”:16,“new_users”:16,“failed_logins”:22,“active_sessions”:20,“last_10_active_users”:“Administrator\nvaruns@websartech.com\nsanketd@websaritsolutions.com\nyugandhara@websartech.com\nanshivdixit@websaritsolutions.com\nshubhamn@websaritsolutions.com”,“total_outgoing_emails”:36,“pending_emails”:0,“failed_emails”:0,“handled_emails”:114,“unhandled_emails”:0,“total_errors”:0,“doctype”:“System Health Report”,“top_errors”:,“queue_status”:[{“docstatus”:0,“idx”:1,“queue”:“short”,“pending_jobs”:0,“parent”:“System Health Report”,“parentfield”:“queue_status”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Queue”,“__islocal”:1,“name”:“new-system-health-report-queue-lwitvfzcvf”},{“docstatus”:0,“idx”:2,“queue”:“default”,“pending_jobs”:0,“parent”:“System Health Report”,“parentfield”:“queue_status”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Queue”,“__islocal”:1,“name”:“new-system-health-report-queue-ihoullrdil”},{“docstatus”:0,“idx”:3,“queue”:“long”,“pending_jobs”:0,“parent”:“System Health Report”,“parentfield”:“queue_status”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Queue”,“__islocal”:1,“name”:“new-system-health-report-queue-rwqieobpky”}],“top_db_tables”:[{“docstatus”:0,“idx”:1,“table”:“tabVersion”,“size”:203.66,“parent”:“System Health Report”,“parentfield”:“top_db_tables”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Tables”,“__islocal”:1,“name”:“new-system-health-report-tables-qszyxfdfko”},{“docstatus”:0,“idx”:2,“table”:“tabCommunication”,“size”:197.47,“parent”:“System Health Report”,“parentfield”:“top_db_tables”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Tables”,“__islocal”:1,“name”:“new-system-health-report-tables-zpmlszsvbg”},{“docstatus”:0,“idx”:3,“table”:“tabDocField”,“size”:13.58,“parent”:“System Health Report”,“parentfield”:“top_db_tables”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Tables”,“__islocal”:1,“name”:“new-system-health-report-tables-vulxhysowz”},{“docstatus”:0,“idx”:4,“table”:“tabCommunication Link”,“size”:12.33,“parent”:“System Health Report”,“parentfield”:“top_db_tables”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Tables”,“__islocal”:1,“name”:“new-system-health-report-tables-jrgseowstv”},{“docstatus”:0,“idx”:5,“table”:“__global_search”,“size”:7.16,“parent”:“System Health Report”,“parentfield”:“top_db_tables”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Tables”,“__islocal”:1,“name”:“new-system-health-report-tables-wcszomotgr”}],“failing_scheduled_jobs”:[{“docstatus”:0,“idx”:1,“scheduled_job_type”:“email_account.pull”,“failure_rate”:0.0997,“parent”:“System Health Report”,“parentfield”:“failing_scheduled_jobs”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Failing Jobs”,“__islocal”:1,“name”:“new-system-health-report-failing-jobs-wazahpcskv”}],“background_workers”:[{“docstatus”:0,“idx”:1,“queues”:“short,default”,“count”:1,“utilization”:1.336580951083778,“failed_jobs”:0,“parent”:“System Health Report”,“parentfield”:“background_workers”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Workers”,“__islocal”:1,“name”:“new-system-health-report-workers-tlfpinhoqg”},{“docstatus”:0,“idx”:2,“queues”:“long,default,short”,“count”:1,“utilization”:1.3284078076357386,“failed_jobs”:0,“parent”:“System Health Report”,“parentfield”:“background_workers”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Workers”,“__islocal”:1,“name”:“new-system-health-report-workers-vwmwmcxyin”},{“docstatus”:0,“idx”:3,“queues”:“short,default,long”,“count”:1,“utilization”:2.066723409317415,“failed_jobs”:26,“parent”:“System Health Report”,“parentfield”:“background_workers”,“parenttype”:“System Health Report”,“doctype”:“System Health Report Workers”,“__islocal”:1,“name”:“new-system-health-report-workers-nmqwfoywsi”}],“__last_sync_on”:“2025-07-04T12:47:41.214Z”,“socketio_ping_check”:“Fail”,“__unsaved”:1}
Please help me to resolve the issue!
Thanks & Regards