I am new to Frappe (got a hosting at frappe cloud) and the helpdesk. I just want to add an IMAP account, but I can only choose between five or six services, like outlook.com, yahoo, etc. - I don’t have any of them, I have my own hosting. I also want to add a Microsoft365 mail account. I can’t find anything to help me. I am very confused because I think I am missing something. For a helpdesk it should be basic to add simple mail accounts - so what am I doing wrong? Seems like i really miss something.
I would appreciate any help, I still haven’t figured it out. Not everyone uses outlook.com etc, so how do you people manage to set up your email accounts? Think i’m still overlooking something
THank you, will look into that. So this means, i am looking at the wrong app? When i want to use IMAP mail and/or M365 mail, i need to configure that in ERPNExt, and not in the helpdesk app? It is very confusing for me, because inside the helpdesk i can also add accounts, but only outlook.com, yahoo, etc. - so why are some options there, and some need to be configured inside ERPNext?
