Is there any functionality in ERPNext where it allows system administrator to login as another user (Impersonate Functionality or Become User)? This will be helpful when you are trying to support or replicate certain issues raised by the user.
Kind regards, Mayur Patel
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This can be achieved using a "master" password / backdoor. But would that not create a security issue in the long run?
There are usually other (but slightly more painful) ways of replicating issues...
best,
Rushabh
On Tue, Jun 4, 2013 at 10:34 PM, MP <ma...@gmail.com> wrote:
Hi There,
Is there any functionality in ERPNext where it allows system administrator to login as another user (Impersonate Functionality or Become User)? This will be helpful when you are trying to support or replicate certain issues raised by the user.
Kind regards, Mayur Patel
–
You received this message because you are subscribed to the Google Groups "ERPNext Developer Forum" group.
Is there already a master password facility? As for the security, this is only available to the system user and not to any other user. In some applications, I have seen a link called “Become User” on User Profile page which is only visible to administrator user, so when an administrator clicks on it, it logs out the current administrator, and automatically logs him back as the selected user. This doesn’t use any master password.
Kind regards, Mayur Patel
On Tuesday, June 4, 2013 6:04:09 PM UTC+1, MP wrote:
Hi There,
Is there any functionality in ERPNext where it allows system administrator to login as another user (Impersonate Functionality or Become User)? This will be helpful when you are trying to support or replicate certain issues raised by the user.
Kind regards, Mayur Patel
–
You received this message because you are subscribed to the Google Groups "ERPNext Developer Forum" group.
There is no such facility at the moment. We usually have a test system to replicate such issues and it works for us. Not very excited about having a backdoor.
Is there already a master password facility? As for the security, this is only available to the system user and not to any other user. In some applications, I have seen a link called "Become User" on User Profile page which is only visible to administrator user, so when an administrator clicks on it, it logs out the current administrator, and automatically logs him back as the selected user. This doesn't use any master password.
Kind regards, Mayur Patel
On Tuesday, June 4, 2013 6:04:09 PM UTC+1, MP wrote:
Hi There,
Is there any functionality in ERPNext where it allows system administrator to login as another user (Impersonate Functionality or Become User)? This will be helpful when you are trying to support or replicate certain issues raised by the user.
Kind regards, Mayur Patel
–
You received this message because you are subscribed to the Google Groups “ERPNext Developer Forum” group.
This is for your information. Since we can access to encrypted password from the database, we have changed the code in auth.py to alllow access based on either password or encrypted password. So this way user can continue to login using their password and we as an administrator can login with users’ encrypted password from the database. I know it is not an elegant solution but this allows us to login as the other user.
Kind regards, Mayur Patel
On Wednesday, June 5, 2013 4:48:19 PM UTC+1, rushabh wrote:
Mayur,
There is no such facility at the moment. We usually have a test system to replicate such issues and it works for us. Not very excited about having a backdoor.
Is there already a master password facility? As for the security, this is only available to the system user and not to any other user. In some applications, I have seen a link called "Become User" on User Profile page which is only visible to administrator user, so when an administrator clicks on it, it logs out the current administrator, and automatically logs him back as the selected user. This doesn't use any master password.
Kind regards, Mayur Patel
On Tuesday, June 4, 2013 6:04:09 PM UTC+1, MP wrote:
Hi There,
Is there any functionality in ERPNext where it allows system administrator to login as another user (Impersonate Functionality or Become User)? This will be helpful when you are trying to support or replicate certain issues raised by the user.
Kind regards, Mayur Patel
–
You received this message because you are subscribed to the Google Groups “ERPNext Developer Forum” group.
We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
End of Note
—
You received this message because you are subscribed to the Google Groups "ERPNext Developer Forum" group.
This is for your information. Since we can access to encrypted password from the database, we have changed the code in auth.py to alllow access based on either password or encrypted password. So this way user can continue to login using their password and we as an administrator can login with users' encrypted password from the database. I know it is not an elegant solution but this allows us to login as the other user.
Kind regards, Mayur Patel
On Wednesday, June 5, 2013 4:48:19 PM UTC+1, rushabh wrote:
Mayur,
There is no such facility at the moment. We usually have a test system to replicate such issues and it works for us. Not very excited about having a backdoor.
Is there already a master password facility? As for the security, this is only available to the system user and not to any other user. In some applications, I have seen a link called "Become User" on User Profile page which is only visible to administrator user, so when an administrator clicks on it, it logs out the current administrator, and automatically logs him back as the selected user. This doesn't use any master password.
Kind regards, Mayur Patel
On Tuesday, June 4, 2013 6:04:09 PM UTC+1, MP wrote:
Hi There,
Is there any functionality in ERPNext where it allows system administrator to login as another user (Impersonate Functionality or Become User)? This will be helpful when you are trying to support or replicate certain issues raised by the user.
Kind regards, Mayur Patel
–
You received this message because you are subscribed to the Google Groups "ERPNext Developer Forum" group.
We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
End of Note
—
You received this message because you are subscribed to the Google Groups "ERPNext Developer Forum" group.
We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
End of Note
—
You received this message because you are subscribed to the Google Groups "ERPNext Developer Forum" group.
This is for your information. Since we can access to encrypted password from the database, we have changed the code in auth.py to alllow access based on either password or encrypted password. So this way user can continue to login using their password and we as an administrator can login with users’ encrypted password from the database. I know it is not an elegant solution but this allows us to login as the other user.
Kind regards, Mayur Patel
On Wednesday, June 5, 2013 4:48:19 PM UTC+1, rushabh wrote:
Mayur,
There is no such facility at the moment. We usually have a test system to replicate such issues and it works for us. Not very excited about having a backdoor.
Is there already a master password facility? As for the security, this is only available to the system user and not to any other user. In some applications, I have seen a link called "Become User" on User Profile page which is only visible to administrator user, so when an administrator clicks on it, it logs out the current administrator, and automatically logs him back as the selected user. This doesn't use any master password.
Kind regards, Mayur Patel
On Tuesday, June 4, 2013 6:04:09 PM UTC+1, MP wrote:
Hi There,
Is there any functionality in ERPNext where it allows system administrator to login as another user (Impersonate Functionality or Become User)? This will be helpful when you are trying to support or replicate certain issues raised by the user.
Kind regards, Mayur Patel
–
You received this message because you are subscribed to the Google Groups “ERPNext Developer Forum” group.
We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
End of Note
—
You received this message because you are subscribed to the Google Groups “ERPNext Developer Forum” group.
We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
End of Note
—
You received this message because you are subscribed to the Google Groups “ERPNext Developer Forum” group.
We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
End of Note
—
You received this message because you are subscribed to the Google Groups "ERPNext Developer Forum" group.
This is a neat feature. However, i think there should be a way for the Administator to end the impersonation without having to logout. Maybe add a button to say “End Impersonation”? to terminate the session?
Sometimes to understand a specific problem a user is facing, you might have to log in as that user. Administrator user can impersonate as any other user using the “Impersonate” button on the user document.
Note:
An activity log will be created whenever Administrators use “Impersonate” feature.
Any document change where track changes are enabled will also indicate original user who impersonated someone else while modifying the document.
Hello,
Yes. This is how I got here. You can impersonate but not end it. So I have to log out?
Hmmm. Maybe this would be a worthy tweak.
Great job we have this now. Would still use multiple browsers for now until seamless.