IMporting saying items does not exists

Am trying to import sales invoices and its saying cannot find the customers but they are actually there , sometimes l rename the items when they are not found but in this case the items are too many l cannot rename them all

Column 4 (Customer)

The following values do not exist for Customer: CBZ INSURANCE, AMH, ZB BANK, COSTHAM, CBZ BANKING HALL, EVERSHARP, CBZ LIFE, ACCESS FOREX, CBZ 2ND, EUROPCAR, AROPAK

It could be a cache issue. Try clearing the cache. Also make sure you are using the correct field for customer. This will be the customer ID.

Take a look at your customer record, the ID will be in the breadcrumb like below.

Screenshot 2024-08-14 at 5.14.24 PM