In sales transaction, pull taxes and charges data

Hi,

I’ve noticed that when I make a sales order the tax and charges type does not get pulled from the customer profile. Can that be changed? What is the point of inputting the tax and charge template into the customer profile if it doesn’t get pulled when doing a sales transaction?

thanks,
Sofia

I just tried it, and it’s working fine for me.

1 Like

One of my customizations must be affecting it.

thanks!