Incoming emails not received by users

[yara]

Hello All
I am using erpnext v14 and i add email account and i send emails from it but the incoming emails not received on erpnext although i checked the incoming box and select the imap and inbox folder
any help in this
thanks a lot

[pmjd]

What email service are you using?

[yara]

hello @pmjd I am using outlook

[pmjd]

Ah, I think the issue is that at the moment you can’t easily authenticate for receiving emails via Microsoft365, do to security on the Microsoft side.

There is this very useful post, but you will need Azure AD admin access. I haven’t tried this myself as I only need to send emails from ERPNext via Microsoft365, rather than receive emails.

[Tutorial] Connecting Frappe/ERPNext to Microsoft 365 mail services OAuth

Hi: To get connection between Frappe mail system and Microsoft365 mail services (formerly known as Office365) you will need: Patience / faith 1. Requirements. Update Frappe to v14.23.0 and above or v13.55.0 and above. Best option is most recent version, because some minor fixes are included. You will need a frappe site running under https (or localhost on dev environments). M365 account and admin privileges to manage OAuth 2. Microsoft 365 side: On Azure AD admin you will need to c…

[yara]

hello @pmjd if i moved to my email service to Namecheap can i link the income emails to erpnext