Internal Server Error: After upgrade to ERPNEXT 8.0

[yogendrasinh]

@Amarjeet_Singh_Sintu also check your ErpNext and Frappe apps Github branch.

see below reference.

frappe-bench/apps/erpnext$ git branch
frappe-bench/apps/frappe$ git branch

[Amarjeet_Singh_Sintu]

They are all *master

[MaysaaSafadi]

Is the bench migrate command run successfully without errors

[Amarjeet_Singh_Sintu]

Yes it did without errors as I did not see any dialog box showing error @MaysaaSafadi

[MaysaaSafadi]

If your site is new and with no data try >>bench reinstall
then migrate it

[Ahmed_Khalifa]

1 Go to bench-repo folder
2 git pull or git pull origin
3 Go back to frappe-bench folder
4 Run bench update
5 bench use “Your site name”
6 bench migrate
7 bench clear-cache
8 bench start.

no 2 ( how , can you type the line command )

[yogendrasinh]

Hello @Ahmed_Khalifa,

If you want to get latest bench-repo code then
Go to bench-repo directory and then execute git pull command.

bench-repo$ git pull

[Ahmed_Khalifa]

working now thanks mr. yogendrasinh

[Ahmed_Khalifa]

when make backup from database, and make restore , what the database sql_file_path name ?

bench backup
then
bench --site erpnext.vm restore ( sql_file_path )

[yogendrasinh]

Hello @Ahmed_Khalifa

Below is the command to restore database:

bench --site site_name --force restore /path/to/copied/latest_date_time_sql_backup.gz

If still have any doubts go through below link:

Backup & Restore

Hi, I’m using v5. Is there clear steps/documentation on how to backup erpnext database and restore it on local/another server machine? How to automate backup periodically? Anybody could help? Thanks

[Amarjeet_Singh_Sintu]

Still not working. It says updating… @yogendrasinh

[Chandresh_Thakkar]

Hello @Amarjeet_Singh_Sintu,

Can You please provide us any screen shot or full traceback.

[Amarjeet_Singh_Sintu]

what is traceback? please tell me I am new and I don’t know @Chandresh_Thakkar @MaysaaSafadi @yogendrasinh @srajelli @Ahmed_Khalifa

[yogendrasinh]

Hello @Amarjeet_Singh_Sintu

I think it’s your cache or browser history problem.
Remove your browser history and cache.

Are you in production mode or development mode?

see below link for that:

After entering username and password screen gets hanged

@Jose_Alberto_Magana i think I might know the issue. (not really sure because I am not on the server side to run diagnoses) the first issue (error 503) means there is an error either by nginx or supervisor, run the following commands please: bench setup nginx bench setup supervisor bench setup mysql (not sure this will work or not but it should…i think) service nginx restart service mysql restart service supervisor restart if you are lazy to copy paste all of them then use this: bench …

[Chandresh_Thakkar]

Traceback means the report about the processes which are executed during the specific operation.

And if the execution flow breaks somewhere then the reason is given in that traceback.

[Amarjeet_Singh_Sintu]

How do I get the traceback (report)? @Chandresh_Thakkar @MaysaaSafadi @yogendrasinh @srajelli @Ahmed_Khalifa

[Amarjeet_Singh_Sintu]

In production mode… @yogendrasinh

[krnkris]

This should help for the
traceback logs:

Bench update ERROR message: frappe-bench-node-socketio: ERROR (abnormal termination)

One of these should have details of the problem frappe@erpnext:~/frappe-bench$ find . -name socketio.log ./logs/node-socketio.error.log ./logs/redis-socketio.log ./logs/node-socketio.log ./logs/redis-socketio.error.log

[AmarKukreja]

in Production mode…

[Amarjeet_Singh_Sintu]

Traceback
when i type frappe@erpnext:~/frappe-bench$ find . -name socketio.log NOTHING COMES UP
frappe@erpnext:~/frappe-bench$ find ./logs/node-socketio.error.log NOTHING COMES UP

BUT WHEN I TYPE
frappe@erpnext:~/frappe-bench$ ./logs/node-socketio.error.log IT SAYS " PERMISSION DENIED"

Please help URGENT @clarkej @krnkris