Hello ERPNext,
I work for a small electronics company, we have a continuous stream of faulty from our customers, both in and out of warranty.
Currently (without ERPNext) we invoice for both of these repair types, but don’t include any charges for warranty repairs
My question is: how do we create an invoice for an out of warranty repair? Obviously we could create a new sales order for this, but there would be no link to the “warranty claim” entry. Ideally the repair invoice would automatically populate with information about the item, fault and resolution taken from the warranty claim entry.
Ideally we’d like to follow this workflow, but if I understand correctly, this is just a feature suggestion and not something we can actually do today in ERPNext: Using ERPNext for Repair Services