iOS App not responding, hanging on splash screen

Hello! I’m running ERPNext 7.0.18 on an OS X Server in VirtualBox. After a bit of poking around trying to find the right format for the server address, I was finally able to get the iOS app (on iPhone 6S and iPad mini) to log into our server, but after login, the app just hangs on the splash screen. I’ve left the splash screen up for at least 30 minutes with no change.

The server is otherwise working perfectly well on Mobile Safari from the same devices.

Both devices are running iOS 9.3.3.

What could be the issue?

3 posts were merged into an existing topic: Error on IOS apps (cant acess the site)