Is erpnext cloud down?

For last three days the cloud account is not working? to whom this has to be informed and get it corrected ? Is it related to System update in progress for last three days ?

Three days is pretty long. You should send email to
Our account is accessible without problems during this time.


It looks like your site has been Archived, to restore your site please sent a mail to with you account details.


Have mailed them, how long will it take to get it back online ?