For reasons related to business processes, we need to have all of our Sales Invoices to have no outstanding amount left when there is no outstanding amount unpaid. This is not a tautology, since a Customer can have a balance of 0 in the General Ledger while Sales Invoices possess an outstanding amount. This is caused when there are unreconciled Vouchers that should be applied to the Sales Invoice in question.
We would like to view some type of list or report containing unreconciled entries so that we can be sure everything is reconciled. For us, Sales Invoices that have an outstanding amount affect certain reports, so we need a way to find all of the outstanding amounts that have been paid so we can reconcile them away.
Is there some sort of report we can run to find Customers that have unreconciled vouchers?
If you’re looking for payments that haven’t been reconciled, couldn’t you just filter your Payment Entry list view for anything with Outstanding Amount? That should show you all payments that haven’t been matched to an invoice of some sort.
Yep! The Payment Ledger introduced in v13 is great, and it opens the door to more complicated payable/receivable workflows. The Accounts Receivable report mangroliya mentioned will give you an overview of all that, but it doesn’t sound like that complexity is needed for your use-case.
On the Accounts Receivable report, you could also just filter the “Voucher Type” column for Payment Entries. It should give you the same results.