Is there any updated documentation on SLA (Service Level Agreement) Workflow

Hi there i am using SLA but idk how its workflow working when i add sla in project its removed after save when i add sla in issue it will set another sla so is there any updated documentatin for this thank you

Please refer this documentation. and here’s a YouTube video on creating and managing SLAs in ERPNext.

If you intend to use the new Helpdesk, you can checkout this documentation

Hope this helps, thanks!

no i already watched these but the issue is they are just for simple issue or project my requriments are way complex and i think erp doesnt support this