Issue on email window design

ERPNext
1

Hi,
I’m doubting if this should be reported as an issue, but there’s something wrong on the email windows design.

If the user haven’t any email inbox assigned

54
541322×770 32.8 KB

The email windows looks like

17
171322×972 53.7 KB

But if the user has any email inbox assigned

28
281322×700 36.9 KB

The email window will have “From” and “To” fields almost overlapped

27
271322×991 45.6 KB

Does anyone else have noticed?

Also… Clicking on “Create User Email” do nothing

52
521322×606 51.4 KB 

request.js:251 TypeError: Cannot read properties of undefined (reading 'name')
    at Object.callback (user__js:256)
    at Object.success [as success_callback] (request.js:78)
    at 200 (request.js:122)
    at Object.<anonymous> (request.js:247)
    at i (jquery.min.js:2)
    at Object.fireWith [as resolveWith] (jquery.min.js:2)
    at z (jquery.min.js:4)
    at XMLHttpRequest.<anonymous> (jquery.min.js:4)
(anonymous) @ request.js:251

Does anyone else is having this issue?

Any comments, as always, will be much appreciated.

2

Does look the same when you try send any other doctypes like sales order or sales invoices etc ?

3

Yes, exactly the same, any doctype. Can you replicate or is it something wrong on my instance?

4

let me try replicate … will revert

5

So tested, I have version 13.12.1 and 13.7.1 respectively.
Both Users do not have the table User Emails Populated, however i get two different UI’s as you are.

6

https://github.com/frappe/erpnext/issues/28060

https://github.com/frappe/erpnext/issues/28061

7

Just BTW I read a post last night about the setting “Always use this email address as sender address” in the email account default, this should give you the two column format, however i played around with this but I saw no changes.So there must be a different event that triggers the two column format, I haven’t dug into the code.
Anyways you’ve raised it with Frappe …