When importing a custom theme exported via CSV, the system shows errors for the Primary Color and Text Color columns, even though the values match the format used in the exported file.
Custom Theme Details: The custom theme I created, named “CRole”, was previously configured and previewed successfully. Upon exporting it as a CSV file and attempting to re-import, I encountered errors.
Error Message:
Import File Errors and Warnings:
Column 10 (Primary Color)
The following values do not exist for Color: Gold
Column 11 (Text Color)
The following values do not exist for Color: Black
Steps Taken:
- Created and successfully applied the “CRole” theme in the system.
- Exported the theme as a CSV file.
- Attempted to re-import the file as is, without modifications.
- Tried updating the color fields using:
- Only color names (
Gold,Black). - Only hex codes (
#FFD700,#000000). - A combination of both (
Gold,#FFD700).
Result: The import fails with the same errors.
Please confirm the expected format for color values in the Primary Color and Text Color fields (e.g., color names, hex codes, or both) and provide a solution to ensure successful import of custom themes exported via CSV.
Thank you!