Hello,
We would like to issue a credit note that is completely independent from any invoice. The invoice modification process creates issues for our A/P and A/R (and even Sales) departments because invoices are being processed with the original amount, but when A/P and A/R go back into the system, they notice that the invoice date and amount have changed when a credit is applied by Sales. If we could issue independent credit notes, we wouldn’t have to manually track credits and returns anymore.
The option of crediting a journal voucher is not a viable solution because the credit note is not generated in a professional manner, so we cannot issue them to our customers.
Thanks!