Items in POS Not Showing

No matter what I do, I cannot get more than 20 random items available for sales in POS. When I try to search via the search bar, nothing comes up. I have set the POS Profile to “Products - All Product Groups”, and still nothing. Please help!

Which version you are on.


Rick Oster
VP of Operations
Kole Digital Systems
815-469-2000 x104

thanks for the details.
Logged in and checked >> Clicking on Load more items will add items in the POS. Also found that there is no POS profile defined in you account.
The search issue seems to be account specific as it seems to be working fine in test account.
Please send us an email at with the issue snapshot, will take it further from there.