Dear Good Day,
Now, we want to record items with the supplier’s serial number, so we did the following:
- We created an item with Serial no. check box ticked but empty to allow manual entry.
- During item recival through a PO, we made purchase receipt and entered item serial number as shown in the image below (we were confused if we should click add serial button or tick use serial filed and fill manual).
-After completing the purchase receipt, we want to make a delivery note agaiest sales order to deliver same item to a customer.
- while creating the delivery note for the same item, I got confused, as I’m not easily getting the serial in the drop down menu and when try to pick serial number, system did create a new entry in serial list??? as shown below
Can you please advise on the correct process to follow to make such actions? i did also noticed that ERPNext created a random number in serial no. box after creation