Journal entry instead of payment entry


In a new installation whenever I try to check Bank reconciliation statement, the system is asking me to do a Journal Entry first but I have already done Payment Entry.

Isn’t this double entry?.. how can I bypass this?

Plz share screen for your transactions to could help you

Hello, See the screenshot below, it’s asking me to do a journal entry even if I have multiple payment entry already,

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I’m not sure if it has to do with the version or I’m doing something wrong, I would really appreciate a solution to this.

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As far as I can tell it is a journal entry for anything so the naming series is started. From your screen shot it appears you have NO Journal Entry. Does not make sense to me, but seems to resolve the issue.

You need to create journal entry
I mean it is mandatory to do that in your opening balance for bank account