Lead / Opportunity from mail (V14)

ERPNext
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1

Hi,

ERPNext: v14.24.2 (version-14)
Frappe Framework: v14.36.1 (version-14)

According to the Docs it is possible to Automate Lead Creation activating the ‘Enable Incoming’ option in the e-mail account creation form and linking a document with the ‘Append to’ form field.

In my installation the ‘Append To’ field does not appear. How can I automate the creation of a Lead/Opportunity when I receive an email in an email account?

Best regards,
R. Torre

2

If IMAP is selected in the domain or mail account settings, the ‘Append to’ field is disabled.